Returns & Exchanges
We want you to be completely satisfied with your grooming experience, which is why we offer a 30-day return policy for products purchased directly through our official store. If a product doesn't meet your expectations, we will provide a full refund or exchange to ensure your style remains uncompromised.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all caps are tightened to prevent leaks during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse receives and inspects the items, your refund will be processed back to your original payment method within 5-7 business days.